Customer Questions & Answers
Q: Does it work for video meetings on Teams, or Zoom calls?
A: Yes, it does. Before joining the meetings, you can please go to the sound settings, and choose the headset as microphone input beforehand.
Q: How to download the 7.1 surround sound software?
A: Please note, the software is only applicable for Windows 7/8/10 computers. You can visit Jeecoo website to download the software.
Q: Does it work with Xbox One?
A: No, it doesn't. This Jeecoo V20U gaming headphones is with USB connector only, and works perfectly with PC, desktop computers, laptop computers.
Q: Do I need to update the driver?
A: No, there is no need. These Jeecoo V20U gaming headset is plug and play item, no need extra driver. But you can download the software and to enjoy more features.
Q: Does it have a 3.5mm headphone jack?
A: No, this USB gaming headset has only a USB connector. It's better for PC, desktop computers, and laptop computers.